Amdocs Development Center India Pvt. Ltd.
You will take ownership and accountability of Ensemble CSM AR and Billing modules within an application and provides technical support, problem resolution for critical / complex issues
You will Ensures code is maintainable, scalable and supportable.
You will investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
You will represent/lead discussions related to product / application / modules / team (for example, leads technical design reviews). Builds relationships with internal customers/stakeholders
Ability to investigate tickets based on tables data and apply data patches to resolve customer issues with minimal oversight
You will enforces quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measure them and takes corrective actions in case of variances and ensure all the project agreed deliverables are completed to the required level of quality.
In one sentence
Responsible for Ensemble CSM AR and Billing Applications designs, develops, modifies, debugs and/or maintains software systems, Serves as an expert on Ensemble CSM AR and Billing modules, applications or technologies, and deals with complex assignments during the software development life cycle.
Bachelor’s degree in Science/IT/Computing or equivalent.
4 years’ experience as a Ensemble CSM & AR and Billing application software engineer .
Awareness of programming concepts and ability to write software code in C, Java programming language.
Prior experience of Production Support for North American Telecom Clients is preferred.
Why you will love this job:
You will be challenged by working across multiple applications and technologies
You will serve as an expert on specific area
Industry TypeIT-Software, Software Services
Functional AreaIT Software – Application Programming, Maintenance
Employment TypeFull Time, Permanent
Role CategoryProgramming & Design
UG :B.Tech/B.E. in Computers
PG :Post Graduation Not Required
TelecomRoot cause analysisAutomationProduction supportTechnical designBillingDebuggingSoftware development life cycleApplication softwareTechnical support
Every day, billions of transactions, calls and messages that hold the world s communications fabric together run on systems that Amdocs has helped to create.
Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop. We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company is built of amazing people, a supportive atmosphere and a culture built on mutual support, respect and a feel good factor that can only happen in a workplace built by the kind of people that Amdocs employs.
Make your career journey with us.